Senior Officer, ATM and Switch
Department:
Information Technology
Application deadline:
January 31, 2023
Job overview
- Install, manage, maintain and support ATMs, POSs, Embossing Printers, NACs and HSMs.
- Install, maintain and support Card Management System
- Working closely with business users, IT helpdesk, examine day to day issues confronted by business users and provide consultancy in resolving them. Also act as a most important second level support for troubleshooting application related issues.
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Key responsibilities
- Install, manage, maintain and support ATMs, POSs, Embossing Printers, NACs and HSMs.
- Install, manage and support Card Management System
- Manage ATM stock inventory and other related devices
- Perform ATM security hardening
- Check and monitor healthy of iSwitch, CMS server
- Join user access matrix review exercise
- ATMs, NACs and POSs system monitoring, troubleshooting and support
- Issue support handling with end user and support’s stakeholders
- Onsite support for Offsite ATMs/POSs
- Prepare daily, monthly and system incident report
- Attend weekly/Monthly IT meeting.
Others:
- Daily routine jobs (system healthy check and reporting)
- IT General support
- Other job assigned
Capabilities and experience
- Bachelor degree in Computer Science / Information Technology or any related field.
- Minimum 3 years’ experience in the field of eBanking /Business application support debit/credit card issuing and acquiring, Card Perso system, Embossing Printer
- Strong analytical and creative problem solving skills to resolve highly complex business application issues and create new products and business applications
- Good knowledge and experience in managing Card management System, Internet and mobile banking.
- Good knowledge and experience in managing Web hosting, ATM, POS, NAC, HSM and Embossing.
- Good knowledge and experience in Microsoft, Linux and Oracle Solaris Operating System platform.
- Good knowledge and experience in Oracle Database, SQL and MySQL
- Good knowledge and experience in Apache Tomcat, Oracle Weblogic and IIS
- Good leadership skills to mentor, oversee, and lead team members
- Good interpersonal skills to interact with business users, vendors, management, and team members
- Ability to work independently and as part of a team
- Able to work under pressure
- Knowledge of PCI requirements
- Honesty, reliability, and a commitment to strict confidentiality.
How to apply
If you would like to apply for this vacancy, email your cover letter and CV to :
hr@vattanacbank.com